Who we are

We are small, woman-owned business with a network of specialists at our disposal. Headed by DaiLynn Dietz, dL thoughtWorks was founded to help businesses address problems without simple solutions, and to allow herself to chase her passion of sifting through wicked challenges.

DaiLynn has been a human centered design practitioner since 2016, where she got her start in an innovation management office conducting user research, building rapid prototypes, and getting buy in from C-Suite stakeholders.

She’s taken the skillsets learned from days of pure innovation into the world of IT, applying user first principles to a wide array of projects ranging from ERP replacements to defect management. She believes that user centered thinking has a place in technology beyond user interfaces and external facing products.

Credentials

Microsoft Azure — AZ-900 certification

ServiceNow — Systems Administrator

Databricks — Generative AI Fundamentals Certification

IDEO+ — Human Centered Design, statement of Accomplishment

Scrum Alliance — Certified ScrumMaster (CSM)

Headshot of DaiLynn wearing a black and white tweed jacket

Contact us

Have a challenge that’s been dogging you and your team, or maybe just want to chat and see what we could accomplish together? Reach on out, initial consultations are always free!